Write to the studio.

An order, a question about a pill organizer, a personalization, a professional project: your message lands directly in the studio in Blonay, not in a ticket queue.

Answered within 1 to 2 business days · English, French, German

The Lavaux vineyards above Lake Geneva at dusk, with the Alps across the water, a few minutes from the Biinii Design studio.
The Lavaux vineyards, Lake Geneva and the Alps. Minutes from the studio where every Biinii Design pill organizer begins.

Before you write

Your answer may already exist.

Three questions come up more than any other. Each has a full answer, available right now.

Where is my order?

Every shipment is tracked. Your confirmation email carries the tracking link, and your account shows the current status.

Track my order

Shipping, taxes, returns

Delivery times by zone, who pays VAT and customs in your country, and how returns work.

Read the FAQ

Materials and care

What PLA and PETG are, how to clean your organizer, and what to check before flying with it.

Care & usage guidelines

Send a message

Tell us what you need.

The more precise your message, the faster the answer. One round trip instead of three.

Shown at the top of your confirmation email. It saves us a round trip.

We use your message to answer you, nothing else. Your data is never sold.

Professional inquiries

Clinics, pharmacies, institutions and brands.

Biinii Design creates custom 3D-printed pill organizers and related accessories with your branding: wholesale, corporate gifts, promotional items, and specialized product needs. Past work includes a custom branded run for a U.S. wellness brand.

  • Your logo printed on the lid, in high resolution UV printing.
  • Compartment layouts and hour markings built around your protocol.
  • Designed and 3D-printed in our studio, so runs stay flexible and lead times stay short.
  • Custom packaging, from a given quantity onwards. It needs extra time in the schedule, so tell us early.
Start a professional inquiry

Things you may want to include

  1. The use case: daily dispensing, patient kit, corporate gift, resale.
  2. Rough quantity and the date you need it by.
  3. Branding: logo, colors, artwork, or none at all.
  4. Country of delivery, so we can confirm taxes and customs upfront.

Studio & compliance

Who you are writing to.

A named studio, a named authorised representative in the European Union, and a channel dedicated to safety.

Compliant with the EU General Product Safety Regulation (GPSR), Regulation (EU) 2023/988.

Manufacturer

Biinii Design, Case Postale 172, 1807 Blonay, Vaud, Switzerland. Every pill organizer is designed and 3D-printed in our studio. Email: hello@biinii-design.ch

EU Authorised Representative

Easy Access System Europe OÜ, Mustamäe tee 50, 10621 Tallinn, Estonia. gpsr.requests@easproject.com, authorised representative under Regulation (EU) 2023/988.

Full details

Safety reporting, complaints handling and product documentation: GPSR Compliance and Product Care & Usage Guidelines.